The Rugby Football Union (RFU) is committed to protecting your privacy and ensuring a secure online experience. In general, you can view this site and all the latest news and results without telling us who you are or revealing any information about yourself. Sometimes however, the RFU needs to monitor web site usage to help it to develop the web site and our services.
Collection of Personal Information
The RFU offers certain functions and services which, if you choose to use them, will require information from you in order to work, such as your name, email, address and mobile telephone number. The RFU will endeavour to let you know before your personal information is collected from you on the Internet.
Use of Personal Information
We use personal information for five primary purposes:
- To perform the services you have requested (such as administering your subscription to a free online service or processing orders from the Rugby Store)
- To make the site easier for you to use by not making you enter your personal information more than once
- To help you find what you're looking for quickly
• To help us create and deliver content most relevant to you
- To alert you to new services, special offers, and other info, unless you have indicated otherwise
The RFU is very much aware that some people will not want their information used other than for the purposes for which it was supplied; some will want to receive information from the RFU on rugby issues only and others will want to receive more information.
The RFU will use your personal data for the administration of the game, but will give you the choice as to what information if any you wish to receive by e-mail.
In connection with commercial information, the categories have been divided into three groups, namely:
- Products and commercial services available from the RFU, its companies and RFU subsidiaries - these include Twickenham Experience Limited, England Rugby Travel Limited, Rugby Store and other RFU entities
- Products and services available from RFU official sponsors - these sponsors will be listed on the RFU website and, regularly, in Touchline
- Products and services available from RFU official sponsors’ subsidiary or associate companies - the RFU will not be able to list these entities
The RFU has decided that for the first two categories you should be able to ‘Opt Out’ of receiving the information, but that for the third category you will only receive it if you ‘Opt In’.
The RFU will not use (or pass to any third party) contact data on children under the age of 14 for any commercial mailing purposes.
Processing Your Data
If you choose to give us personal information to process an order or provide you with a subscription to a free service then this will be held and processed by the RFU in accordance with the Data Protection Act 1998. The RFU may also need to transfer your personal information to its agents or sub-contractors who will process it on the RFU's behalf.
Providing you with information
The RFU may use your personal information to supply you with information about the RFU and/or its related organisations, and new (unless you have indicated otherwise) services offered to the game, as well as their respective activities and ranges of goods, services and opportunities (and otherwise where you have given your consent).
The RFU may also use your personal information for general statistical purposes. We also keep track of the domains from which users visit and analyse this data:
- For trends and statistics and to evaluate the efficiency of our web site and our internet infrastructure
- To ensure that services offered (such as, but not limited to, chat and forums) are not abused
We may also use your information for detection of fraud and market research purposes.
The RFU web site contains links to other web sites. The RFU is not responsible for the privacy practices or the content of external web sites.
Information may be sent to your computer in the form of an Internet "cookie" to allow the RFU servers to monitor your requirements. The cookie is stored on your computer. The RFU server may request that your computer return a cookie to it.
Such measures are necessary to allow the RFU to measure the usability of the systems, which will help to continually improve user experience of our websites.
Your browser software should however enable you to block cookies if you wish to. For more information about cookies, please visit www.allaboutcookies.org.
Strictly Necessary Cookies
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located.
These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
Targeting or Advertising Cookies
These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.