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ERSC Terms & Conditions

  1. In these terms and conditions: “the Club” means The England Rugby Supporters Club; “the Stadium” means Twickenham Stadium, 200 Whitton Road, Twickenham TW2. 7BA. 
  2. Membership does not guarantee that upon application, the registered member will be entitled to a ticket nor does it guarantee admission to any match or any particular section of the stadium.
  3. The Club reserves the right to vary the manner or system in which match tickets are to be sold upon reasonable notice being given.
  4. In the event that a membership card is stolen the member should report this to the Club’s Membership Services office immediately.
  5. Duplicate membership cards (where lost) are available at a cost of £5.00 (plus 50p postage and packing per card).
  6. Membership cards must be available at all games for inspection by officials and security staff of the Club and the police.
  7. Membership Cards and tickets are personal to the member and are not transferable and shall not be transferred under any circumstances.
  8. All membership cards and tickets remain the property of the Club, the member being the authorised bailee of the Club in respect of the same and entitled to the benefits conferred by them subject to these terms and conditions.
  9. The dates and times of fixtures for the forthcoming season are subject to any alteration. Every effort will be made to give as much notice as possible of any changes.
  10. The Club reserves the right to suspend the use of the relevant membership card of a member and all associated benefits for a period of time or to withdraw their use in the event of misuse or if abused in anyway or in the event of a breach of any of the terms and conditions and regulations referred to or in the event of any abusive, dangerous or any other unacceptable behaviour by the member.
  11. If the remittance tendered in payment of membership shall be dishonoured or in any other way refused (other than by the Club), the relevant member shall be liable to pay the Club’s administrative charge of £5.00 (or such other amount as the Club may inform the member in writing from time to time) and any bank or other similar charge incurred by the Club as a result, and such membership shall be immediately withdrawn.
  12. Nothing in these terms and conditions shall constitute or imply any guarantee of entitlement to a ticket, seat or access to any area of the Stadium.
  13. The Club shall not have any liability to the registered member in respect of any failure to carry out or delay in carrying out any of its obligations under these terms and conditions, including admitting the member to the Stadium for a particular match, caused by fire, flood, accident, strikes or other industrial action, refusals to grant any licenses or permissions or any circumstances outside its reasonable control.
  14. Any person is entitled to only one membership of the Club. Any person who makes or conspires to make multiple applications will have their membership terminated without compensation.
  15. The Club reserves the right to refuse any application for membership at its sole discretion without reason.
  16. Any ticket that is purchased is subject to the ticket terms and conditions of the relevant ground and failure to comply with the ticket terms and conditions could result in the suspension or withdrawal of the relevant membership card and membership. If a Member of ERSC is found to be selling or attempted to sell any tickets issued for or on behalf of the RFU, in breach of the RFU’s ticket terms and conditions then their membership may be cancelled and the ticket order cancelled without a refund.
  17. Membership of the official England Rugby Supporters Club is valid for one year from the date of joining/activation.
  18. The Club has the right to change the contents of the membership pack and/or the benefits that a member receives at any time without advance notice so long as the value of the contents and/or benefits remains the same. Any changes will be subsequently notified to existing members.
  19. Juniors under the age of 15 must be accompanied by a responsible adult when visiting Twickenham.

General Competition Terms & Conditions

  1. Entrants must provide the following details when entering the competition: name, postal address.
  2. Only one entry will be accepted per person.
  3. Entrants can be of any age, except where specified.
  4. The deadline for receiving entries will be noted on the individual competition.
  5. No purchase necessary.
  6. The prizewinner will be drawn at random by the ERSC General Manager. The ERSC General Manager’s decision is final and no correspondence will be entered into. Only the winner will be contacted personally.
  7. Prizes must be taken as stated. There will be no alternatives cash or otherwise.
  8. The ERSC General Manager does not accept any responsibility for late or lost entries due to postal services. Proof of sending is not proof of receipt.
  9. Entrants must supply full details as required above and comply with all rules to be eligible for the prizes. No responsibility is accepted for ineligible entries or entries made fraudulently.
  10. This competition is not open to employees or contractors of the England Rugby
    Supporters Club or any person directly or indirectly involved in the organisation or running of the competition, or their direct family members.
  11. The ERSC General Manager reserves the right to cancel the competition at any stage if circumstances arise outside the direct control of the ERSC.
  12. Entrants will be deemed to have accepted these rules and to have agreed to be bound by them when entering the competition.
  13. This agreement is governed by the laws of England and Wales. This competition is promoted by the Rugby Football Union.
  14. We will not publish or provide your email address or other details to anyone. The competition requires you to supply us with your contact details. We may use this information to contact you at a later date.

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