JOB DESCRIPTION
JOB TITLE DIGITAL MEDIA CONTENT COORDINATOR
DEPARTMENT PLANNING, FUNDING & RESOURCES
REPORTS TO DIGITAL MEDIA MANAGER
NATURE AND SCOPE OF JOB
The Digital Media Content Coordinator is responsible for the provision of content management support for the website, mobile and other projects associated with rfu.com and other RFU owned and managed websites and digital media properties. They will also be required to train users in the use of the content management system, gather project requirements, produce and send electronic newsletters, analyse website performance statistics and generate reports.
The role also requires a degree of ad hoc content management and task co-ordination.
RESPONSIBILITIES
1. Provide content management support for the website, mobile and other digital media for RFU properties
2. Provision of ad hoc advice/ training to content brokers throughout the RFU
3. Escalation of issues, as appropriate
4. Reporting against website performance
5. Analysis of key business metrics in support of business case creation/ validation
6. Analysis of competitor performance metrics
7. Production of basic site graphics
8. Carry out such other tasks as may be required and directed by the Digital Media Manager
9. Management of code and content implementation to prescribed standards
10. Administration: including meeting coordination, report generation
ACCOUNTABILITIES
The job holder is accountable for:
1. Management of digital media projects including provision of appropriate plans, communications, risk logs, resource planning and budget oversight within agreed timescale, budgetary and quality parameters
2. Ad hoc content management
3. Accountability for user experience and SEO compatibility of implemented projects
LIMITS OF AUTHORITY
1. Signatory Powers for Contracts and Agreements: Nil
2. Capital Expenditure Authorisation: Nil
3. Cheque Signatory Powers: Nil
4. Appointment and Dismissal: None
RUGBY FOOTBALL UNION
TERMS, CONDITIONS & BENEFITS
JOB TITLE DIGITAL MEDIA CONTENT COORDINATOR
DEPARTMENT PLANNING, FUNDING & RESOURCES
REPORTS TO DIGITAL MEDIA MANAGER
JOB GRADE 3
SALARY: c. £25,000 - £28,000 per annum
PAY FREQUENCY: Monthly
HOURS OF WORK: 35 hours per week. Plus additional as required.
9.00 am. to 5.00 pm (Monday to Friday) – some flexibility
1 hour rest break
NOTICE ENTITLEMENT: 1 month
BENEFITS:
HOLIDAYS: 25 days per annum, plus 8 public holidays
Rises to 30 days per annum, plus public holidays after 10 years service.
PENSION: Contributory scheme. Eligible to join after 3 months service.
Contributions age under 25 - 2% employee 4% company
Contributions age 25 - 34 - 3% employee 6% company
Contributions age 35 - 44 - 4% employee 8% company
Contributions age 45+- 5% employee 10% company
LIFE ASSURANCE: 4 times salary
SICK PAY: Up to 13 weeks per annum at base salary
PERMANENT HEALTH
INSURANCE: 50% of base salary in event of permanent disability preventing work.
PRIVATE HEALTH CARE: Group health scheme. 50% employer subsidy
EMPLOYEE ASSISTANCE PROGRAMME
FITNESS CENTRE: Free use of National Fitness Centre in Stadium
STAFF DISCOUNT: Discounts off merchandise in The Rugby Store and lifestyle savings through “Portfolio” RFU employee benefits
CAR PARKING Free
INTERNATIONAL MATCH TICKETS: Privileged purchase of tickets to major internationals (currently 2 per game)
RUGBY FOOTBALL UNION
PERSON SPECIFICATION
JOB TITLE DIGITAL MEDIA CONTENT COORDINATOR
DEPARTMENT PLANNING, FUNDING & RESOURCES
REPORTS TO DIGITAL MEDIA MANAGER
QUALIFICATIONS:
• Prince 2 Project Management (Foundation Level) desirable, but not essential
• Degree level education or higher desirable, but not essential
REQUIRED EXPERIENCE:
• Experience in the Microsoft Office applications essential
• Considerable familiarity with advanced use of internet products and applications required
• Basic knowledge of HTML required
• Knowledge of Flash, Java, XML will be well regarded
• Experience in Adobe Acrobat Writer, Photoshop, online statistical reporting tools and email marketing tools desirable
• Basic graphic design skills desirable
• Experience of management of basic website design and coding will be well regarded
• Experience in marketing or promotion will be well regarded
• An understanding of Prince 2 project management methodologies desirable
BACKGROUND:
• Will live within convenient travelling distance of the stadium
• Will preferably already have an interest in sport including rugby union and an awareness of the structure and operation of the game in England
• Will be available for occasional overtime
SKILLS & PERSONAL ATTRIBUTES:
• Must demonstrate the highest professional standards of operation and service
• Must be “customer focused” and with an understanding of “client” requirements and orientation towards service of others
• Must have good time/ task management skills, and able to contribute effectively to online commercial and business operations
• Must have excellent communication skills, verbal and written as well as a high standard of numeracy skills
• Must be able to communicate effectively with employees from all parts of the company, and present a highly professional image
• Must show passion for online communications and products
• Ability to explain technology to a non-technical audience required
• Ability to train colleagues required
• Will demonstrate a high degree of personal motivation and be driven by personal and team achievement
• Must be able to demonstrate competence in people management
• Must be able to take the initiative when addressing problems
• Must demonstrate a thorough approach to work, and able to organise him/herself and others effectively
• Must have a strong work ethic
• Must have positive attitude to work and problem solving, and be a self-starter
• Must display attention to detail in their work
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