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These pages will help you to notify a claim and include the procedures to follow.

Please make sure that if you have a claim it is advised without delay. Any delay, or failure to follow the procedures laid out here, could prejudice our rights and lead to insurers repudiating the claim.

Liability and Accident Claims 


  • Directors & Officers Liability Claims
  • Employers Liability Claims
  • Match Officials & Coaches Liability Claims
  • Public/Product Liability Claims
  • Personal Accident Claims

Report to:
Susan J Thomson,
Marsh Limited,
Orchard Brae House,
30 Queensferry Road,
EH4 2HS.

Phone: 0131 311 4254
Fax: 0131 343 6667

Voluntary Property Insurance Claim

Please refer to your policy schedule to determine which insurance policy you currently have:

If your policy is with RFU ClubMaster please contact the Marsh Claims Team on:

Telephone: 01444 313179

Voluntary Tour Insurance Claim

Please report direct to:

RFU Tour Claims,
Enterprise Plus,
Royal and Sun Alliance,
Alexandar Bain House
15 York Street
G2 8LA

Telephone: 0845 071 6204


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